Creation Process
Our candles are not stocked on shelves , or in a warehouse collecting dust. They are hand poured and created when you order them. This is to ensure you recieve a fresh and vibrant candle every time you order with us!
Shipping
Because our candles are not poured until you order, candles ship within 5-7 days after payment. You will recieve an email once your order is shipped that will include a tracking # for your order. You will also receive an email when the order is delivered.
Sales/Returns
All Sales are final, unless item is damaged during the shipping process. You must notify us within 24 hours of receiving your order with an attached photo. At that time we will send the exact same item out to you.
Candle Vases & Warmers
Candle Vases & Warmers style may vary and are subject to change.
Customer Privacy Policy
We care about our customers privacy and protect your privacy diligently.
We do not sell, trade, or otherwise transfer to third parties.
We collect data only necessary to process your payment if you make purchases
All information is store with our payment processor and not with us or on any of our equipment.
Information that you input is use to respond to your inquiries related to support, or other requests, and to send promotional emails to those that request or authorize them.
Candle Care 101
- For a clean smooth burn and your saftey, it is best to cut the wic once you burn them. This makes sure the wic is not tilted/slanted the next time your burn the candle.
- Remove the realistic wax melt from the top of the candle before burning. Place the wax melt on a wax warmer in order to expierence a longlasting burning expierence.
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